HI*I am Zhang and study in Hungary. First at all I have never used, registered or logge...

GetHuman5741162's Cancel Account issue with Chegg from February 2021

Help with my Chegg issue
The issue in GetHuman5741162's own words
HI*I am Zhang and study in Hungary. First at all I have never used, registered or logged in Chegg, and never bind the bank card, because there is not support to my school, but recently I received * messages from Chegg told me that there were someone use my bank card to pay **.**USD for something. Fortunately, the transfer was not successful.*The first transfer was at ****.**.** **:**in GMT time, and the second transfer was at ****.**.** **:** also in GMT time.*Could you please figure out who is using and bind my bank card to his*her account?*The last * number of my card is : **** and it's a MasterCard.*I'm sorry to disturb you in your busy schedule* but I want to solve it before it creates property safety for me.**Best regard,*Zhang

GetHuman5741162 did not yet indicate what Chegg should do to make this right.

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Chegg

Cancel Account issue
Reported by GetHuman5741162
Feb 10th, 2021 - 6 months ago
Fixed
Seen by 21 customers so far
Similar issue to 6674 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account

Timeline

GetHuman5741162 started working on this issue
Feb 10th 8:26pm
GetHuman5741162 confirmed the issue is fixed. Hooray!
Feb 17th 4:29pm
GetHuman5741162 confirmed the issue is fixed. Hooray!
Feb 17th 8:32pm

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