Hi, my name is Tram Nguyen, my email address in my Chegg account is *****@***.com. Rece...

GetHuman-tramak's Verification Status issue with Chegg from December 2020

Help with my Chegg issue
First: share to improve GetHuman-tramak's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tramak may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman-tramak's own words
Hi, my name is Tram Nguyen, my email address in my Chegg account is *****@***.com. Recently, I just switched my phone from Samsung to Apple. The problem is my old phone has an account which is a second device. When I got a new phone. Chegg does not recognize my device and said that there is just only two device limit. I was curious when checking thing around in my new phone and click on the swap (with I really don't fully understand what is that mean). After that, I got back to Chegg account in my computer. It does not allow me to get in anymore. what should I do? Can you help me? how can I get back my account as well as access to my iPhone as a second account?*Thank you so much. *I'm looking forward to your answer.

GetHuman-tramak did not yet indicate what Chegg should do to make this right.

How GetHuman-tramak fixed the problem

We are waiting for GetHuman-tramak to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Chegg customer problems.
How Do I Return a Book to Chegg?How Do I Get an Extension for My Books from Chegg?How Can I Sell My Text Book Back to Chegg?How Do I Return the Wrong Book Back to Chegg?How Do I Delete My Chegg Account?
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Chegg

Verification Status issue
Reported by GetHuman-tramak
Dec 4th, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 6542 others
0 customers following this

Timeline

GetHuman-tramak started working on this issue
Dec 4th, 2020 2:21am

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers