Hello, I pay for chegg monthly and today i received a notification that says my account...

GetHuman5513737's customer service issue with Chegg from December 2020

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The issue in GetHuman5513737's own words
Hello, I pay for chegg monthly and today i received a notification that says my account has been identified as a shared account for no reasons that I am aware of. I use two devices for my account, *which is the limit it allows for). I use it for school, it is finals week and it is the only source i use to study from.. When I click for more information about what has happened, it says there is an error and the page is not found. Please please please fix this issue, or I might just have to consider unsubscribing all together because as of right now, I am paying for an account that I have no access to. Ive put down my personal email and am hoping for answers.

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Chegg

Customer service issue
Reported by GetHuman5513737
Dec 2nd, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6546 others
0 customers following this

Timeline

GetHuman5513737 started working on this issue
Dec 2nd, 2020 4:16pm