Chegg claims my account was shared but I've never shared it with anybody! My understand...

GetHuman-eimaanta's customer service issue with Chegg from November 2020

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The issue in GetHuman-eimaanta's own words
Chegg claims my account was shared but I've never shared it with anybody! My understanding was that I was allowed to use the same account on two devices - my phone and my laptop. I use the Chegg app on my phone and occasionally, the website on Google Chrome. Perhaps that is what they mistook as a third account... whatever it is, my account was suspended in error.

GetHuman-eimaanta did not yet indicate what Chegg should do to make this right.

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Chegg

Customer service issue
Reported by GetHuman-eimaanta
Nov 23rd, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 6630 others
0 customers following this

Timeline

GetHuman-eimaanta started working on this issue
Nov 23rd, 2020 6:38pm

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