To Whom It May Concern,** On September **, ****, I received an email that my order...

GetHuman-yzerdegu's Missing Order issue with Chegg from October 2020

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The issue in GetHuman-yzerdegu's own words
To Whom It May Concern,** On September **, ****, I received an email that my order *RP*XZG*B was canceled due to it being out of stock*back-ordered. It also said that a refund would be issued somewhere within * business days. However, on September **, ****, I received another email that my order may be delivered later than promised and that I would receive an email when it ships. On top of that, when I checked the website about the status of the book, it says refund issued. I checked my bank statements and transaction history for any charge or refund. Unfortunately, I didn't see any charge for the book nor a refund. So I am asking if I did indeed get the money back, or if the book is going to be shipped. I apologize for any convenience and hope we can resolve this issue. **Sincerely,*Yzer De Gula

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Chegg

Missing Order issue
Reported by GetHuman-yzerdegu
Oct 13th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 6712 others
0 customers following this

Timeline

GetHuman-yzerdegu started working on this issue
Oct 13th, 2020 3:04am

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