I have used chegg in the past but my account has automatically been resubscribed and my...

GetHuman5282486's Return an Order issue with Chegg from September 2020

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The issue in GetHuman5282486's own words
I have used chegg in the past but my account has automatically been resubscribed and my card has been charged **.** dollars with the account details I had entered last year. This was not by my authorization. I request you to please cancel this and refund the money I have been charged. Thank you so much.*My email is *****@***.com
My card details from last year were used without my authorization
cancelling the subscription and refunding the money
* years
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Chegg

Return an Order issue
Reported by GetHuman5282486
Sep 20th, 2020 - 4 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 6434 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account

Timeline

GetHuman5282486 started working on this issue
Sep 20th, 2020 10:01am
GetHuman5282486 indicated the issue is not fixed yet.
Sep 24th, 2020 3:36pm
GetHuman5282486 indicated the issue is not fixed yet.
Sep 24th, 2020 3:37pm

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