I subscribed to the subscription in Aug Month to study, but at the same time, I cancele...

GetHuman5319374's Overcharge on Account issue with Chegg from October 2020

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The issue in GetHuman5319374's own words
I subscribed to the subscription in Aug Month to study, but at the same time, I canceled the subscription.*on **th September I was charged again on my credit card and that gives me feeling that I am getting cheated.*I need to cancel my everything from Chegg and will take this matter to our University level that keeping your card information is not safe on Chegg.*Now I am not able to connect to any voice service to tell to Chegg and in pain that I lost my money due to this cheating.*I beg you to please delete my card details from your portal - so that you don't cheat with me again - I am not getting any option to do that. I am copying this email to local police authorities so that legal cases can be filed about the misuse of the credit card information.*Please try contact to me on ************* as I need your help to cancel my every detail from your database. As I am not sure about future cheatings from your side.

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Chegg

Overcharge on Account issue
Reported by GetHuman5319374
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 6512 others
0 customers following this

Timeline

GetHuman5319374 started working on this issue
Oct 1st, 2020 3:22am
GetHuman5319374 shared this issue with your circles on Google+
Oct 1st, 2020 3:23am
GetHuman5319374 indicated the issue is not fixed yet.
Oct 3rd, 2020 7:46am