I ordered * books through Chegg for my college classes. My statistics book arrived howe...

GetHuman-nikimla's Missing Order issue with Chegg from August 2020

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The issue in GetHuman-nikimla's own words
I ordered * books through Chegg for my college classes. My statistics book arrived however, my other one that I need for an assignment due this Wednesday (Literature: A Portable Anthology ISBN-**: *************), says the estimated arrival was August **,****, but when you press on tracking it takes me to the statistics book and the book hasn’t arrived or even shipped I think. I am freaking out because I paid for this book and I ordered it on time expecting I’ll have it in time for the semester starting and now I don’t have the book and I’m unable to do my assignments. I don’t care if you guys have to ship me a new one and you guys pay for overnight shipping, but you guys have to take care of this because this is absolutely not okay. People order from the site expecting the books to come in the timely manner that is listed. I would have never ordered if I knew this was going to happen.

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Chegg

Missing Order issue
Reported by GetHuman-nikimla
Aug 24th, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 5734 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account

Timeline

GetHuman-nikimla started working on this issue
Aug 24th, 2020 1:38pm