Hi, the things is that the day before yesterday, I went back to China in July, *rd. And...

GetHuman-taomengx's customer service issue with Chegg from July 2020

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The issue in GetHuman-taomengx's own words
Hi, the things is that the day before yesterday, I went back to China in July, *rd. And I can't use my chegg. So I asked my friend in China to log in to check whether it's the problem of my account or my wifi since I am quarantining in the hotel. However, today you sent me email to ask me to reset my password in order to activate my account again. So I used my vpn to reset my password. But you sent me email saying that I violate the terms of use again. So I feel so confused how it happens. Thank you.

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Chegg

Customer service issue
Reported by GetHuman-taomengx
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 5721 others
0 customers following this

Timeline

GetHuman-taomengx started working on this issue
Jul 9th, 2020 6:32am