I have been overcharged about once more in May in a different account which I no longer...

GetHuman4979384's customer service issue with Chegg from June 2020

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The issue in GetHuman4979384's own words
I have been overcharged about once more in May in a different account which I no longer use, and because my father felt his card was being misused he replaced it with another one. And just todoay I signed up for lecture discussion on another account to counter this overcharging but my father's card has been charged thrice today instead of once. A message came of $*USD and another one again came for ** usd purchase again. Please I request a refund, and I will give you the transcript screenshots.*Regards,*Abu Younus

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Chegg

Customer service issue
Reported by GetHuman4979384
Jun 22nd, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5810 others
0 customers following this

Timeline

GetHuman4979384 started working on this issue
Jun 22nd, 2020 8:14am