I paused my subscription in May, but I thought that meant my subscription would be paus...
GetHuman4920253's customer service issue with Chegg from June 2020
Help with my Chegg issue
First: share to improve GetHuman4920253's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4920253 may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman4920253's own words
I paused my subscription in May, but I thought that meant my subscription would be paused indefinitely until I decided I wanted to use Chegg again. However, I was charged TODAY for my Chegg subscription for the month of June. I am BEGGING you to give me a refund. I did not know I would be charged. I am currently unemployed due to COVOD-**. I cannot afford to waste $** on a Chegg subscription that will not be used. Please please please give me a refund for the month of June. As of today, I canceled my subscription indefinitely.
GetHuman4920253 did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman4920253 fixed the problem
We are waiting for GetHuman4920253 to fix the problem and share the solution with the rest of us customers.
Please help with my Chegg issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Chegg customer problems.