I paused my subscription in May, but I thought that meant my subscription would be paus...

GetHuman4920253's customer service issue with Chegg from June 2020

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The issue in GetHuman4920253's own words
I paused my subscription in May, but I thought that meant my subscription would be paused indefinitely until I decided I wanted to use Chegg again. However, I was charged TODAY for my Chegg subscription for the month of June. I am BEGGING you to give me a refund. I did not know I would be charged. I am currently unemployed due to COVOD-**. I cannot afford to waste $** on a Chegg subscription that will not be used. Please please please give me a refund for the month of June. As of today, I canceled my subscription indefinitely.

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Chegg

Customer service issue
Reported by GetHuman4920253
Jun 6th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 6020 others
0 customers following this

Timeline

GetHuman4920253 started working on this issue
Jun 6th 5:11pm