Dear Chegg. I had a problem with che...

GetHuman-nganhyy's Return an Order issue with Chegg from May 2020

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Order number, Billing address, and Email address on the account
The issue in GetHuman-nganhyy's own words
Dear Chegg. I had a problem with chegg extension on ****. I purchased a chegg account on April * with a SacombankVietnam Visa account. On May **, I could not access it and Chegg told me I had to extend ***. ***vnd. But at that time, Chegg renewed itself with Sacombank ****** VND card. But when I checked it was still not used I tried again with a Visa Techcombank account and my renewal was successfully paid and can be used normally. So I was deducted twice for the extension on May **. So, how can I get back the deducted amount from Sacombank's card which has been renewed initially? Please contact me by my email: *****@***.com Thank you so much

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Chegg

Return an Order issue
Reported by GetHuman-nganhyy
May 25th, 2020 - a year ago
Not resolved
Seen by 21 customers so far
Similar issue to 6112 others
1 customer following this

Timeline

GetHuman-nganhyy started working on this issue
May 25th, 2020 12:00pm
GetHuman-nganhyy indicated the issue is not fixed yet.
May 27th, 2020 4:09pm
GetHuman-nganhyy indicated the issue is not fixed yet.
May 27th, 2020 4:09pm
GetHuman-nganhyy indicated the issue is not fixed yet.
May 27th, 2020 4:10pm
GetHuman-nganhyy confirmed the issue is fixed. Hooray!
May 27th, 2020 4:11pm
GetHuman-nganhyy indicated the issue is not fixed yet.
May 27th, 2020 4:12pm

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