Me and my sister are currently both having a problem, we have messaged you guys on twit...

GetHuman4842675's customer service issue with Chegg from May 2020

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The issue in GetHuman4842675's own words
Me and my sister are currently both having a problem, we have messaged you guys on twitter and have been on hold on the phone for over an hour so I'm not even sure if anyone is there to answer the phone. But for my problem. My account was suspended because I was "sharing my account information" however all I did was sign in on my laptop and not my phone and I would really like my account back. My account email is *****@***.com **As for my sister I helped her created her own account a couple of days ago and she entered the wrong email address, I pay for both accounts and I would like that account to be closed because I don't have access to the email and whoever does can take my card information. The email association with that account is *****@***.com**If you could please help fix both of these issues I would greatly appreciate it, its not been * days since I'm trying to get a hold of anyone. Thank you

GetHuman4842675 did not yet indicate what Chegg should do to make this right.

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Chegg

Customer service issue
Reported by GetHuman4842675
May 19th, 2020 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 6013 others
0 customers following this

Timeline

GetHuman4842675 started working on this issue
May 19th, 2020 4:54pm

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