I have subscribed to a chegg answers account to help me better understand my homework a...

GetHuman-knutha's customer service issue with Chegg from April 2020

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The issue in GetHuman-knutha's own words
I have subscribed to a chegg answers account to help me better understand my homework and I have homework due today and I was logged in on my laptop and I also logged in on my mobile phone and my account got suspended. It said I was sharing my account, but I in fact was not sharing my account. I have homework that I am working on right now and I need my Chegg answers account to finish it. can this suspension be lifted since I was not sharing my account?

GetHuman-knutha did not yet indicate what Chegg should do to make this right.

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Chegg

Customer service issue
Reported by GetHuman-knutha
Apr 14th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3718 others
0 customers following this

Timeline

GetHuman-knutha started working on this issue
Apr 14th 6:43pm
GetHuman-knutha indicated the issue is not fixed yet.
Apr 14th 10:57pm
GetHuman-knutha indicated the issue is not fixed yet.
Apr 15th 8:12pm

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