I rented books on Chegg and it said the books had to be at a UPS location by...

GetHuman4134421's customer service issue with Chegg from December 2019

Help with my Chegg issue
First: share to improve GetHuman4134421's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4134421 may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman4134421's own words
I rented books on Chegg and it said the books had to be at a UPS location by ********. I dropped the books off at a UPS on ******** and when I look at my books it says they are late. Thank you

GetHuman4134421 did not yet indicate what Chegg should do to make this right.

How GetHuman4134421 fixed the problem

We are waiting for GetHuman4134421 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman4134421
Dec 21st, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 2485 others
0 customers following this

Timeline

GetHuman4134421 started working on this issue
Dec 21st, 2019 6:50pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers