My name is Milee Owen, and I am emailing regarding my chegg account, *****@***.com. I r...

GetHuman3851188's Cancel Account issue with Chegg from October 2019

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The issue in GetHuman3851188's own words
My name is Milee Owen, and I am emailing regarding my chegg account, *****@***.com. I recently got an email in which my chegg study was forcefully closed, not on my part. My father called the support number, and told me that it was stopped because of the policy of sharing, but I have never allowed someone else to use my account. When I use my account, its on various devices, I use whatever computer is available to me. I wanted to know if this is the reason my account is closed an if so, why now because I have always accessed it from multiple devices before and never had any problems about it. I constantly use chegg study to support me when I do my homework and want to know what steps I should take from now. Is my account already deleted or does it have to be? Can it be reinstated? Do I need to make a new account? If yes, can i use the same email or do I have to use another? And so on.

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Chegg

Cancel Account issue
Reported by GetHuman3851188
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 7646 others
0 customers following this

Timeline

GetHuman3851188 started working on this issue
Oct 29th, 2019 11:49pm
GetHuman3851188 indicated the issue is not fixed yet.
Oct 30th, 2019 3:57am
GetHuman3851188 indicated the issue is not fixed yet.
Oct 30th, 2019 4:26am
GetHuman3851188 indicated the issue is not fixed yet.
Oct 31st, 2019 12:18am
GetHuman3851188 indicated the issue is not fixed yet.
Nov 2nd, 2019 12:55am