I need to tell you that my account has a terrible problem. I could not open it. Today I...

GetHuman3743123's customer service issue with Chegg from October 2019

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The issue in GetHuman3743123's own words
I need to tell you that my account has a terrible problem. I could not open it. Today I just open a new account and rent a book online. But later I print the correct code, it could not work. So later I use forget code service. But no help no email answer. So later I create a new account with the same email. But I found no rental record and no address and no payment method. My all account information had lost!!! What should I do? I am so nervous about it.**My detailed information is**.email:*****@***.com(make two new accounts use the same email)**.first name Yunyi. Last name Zhang**.I rent a book just this afternoon called undertanding and using English Grammer *edit Volume B**. I had payed for the fees. My post is *******I am looking forward to hearing from you.

GetHuman3743123 did not yet indicate what Chegg should do to make this right.

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How Do I Return a Book to Chegg?How Do I Get an Extension for My Books from Chegg?How Can I Sell My Text Book Back to Chegg?How Do I Return the Wrong Book Back to Chegg?How Do I Delete My Chegg Account?
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Chegg

Customer service issue
Reported by GetHuman3743123
Oct 14th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 7275 others
0 customers following this

Timeline

GetHuman3743123 started working on this issue
Oct 14th, 2019 3:09am