Hello, **I recently requested * written tutoring lessons on May * and May * (* hour eac...

GetHuman2897595's billing issue with Chegg from May 2019

Help with my Chegg issue
First: share to improve GetHuman2897595's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2897595 may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman2897595's own words
Hello, **I recently requested * written tutoring lessons on May * and May * (* hour each for $***charge), the first of which was unanswered, and the latter were cancelled* I did also end up just signing up for the monthly subscription for $**. I put * of those lessons on one card and * on another. Chegg said that I wouldn't be charged, but all * charges are still showing up on my bank statement. When can I expect a refund? **Thank you!
GetHuman2897595 did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman2897595 fixed the problem
We are waiting for GetHuman2897595 to fix the problem and share the solution with the rest of us customers.
Please help with my Chegg issue
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


billing issue
Reported by GetHuman2897595
May 10th, 2019 - a mon ago
I have an issue with Chegg too
Not resolved
Seen by 1 customer so far
Similar issue to 5844 others
0 customers following this
GetHuman2897595 started working on this issue
May 10th 7:08am