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Before contacting them, items GetHuman-mbenaoun may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman-mbenaoun's own words
Hello. I was getting charged for a monthly subscription under the email *****@***.com with an incorrect credit card (American one through my parents). My primary account *****@***.com is the main account I use for Chegg and is the account that I pay a monthly subscription for using my Canadian credit card. Therefore, I was wondering if there was anyway I could get a refund for the three months that I was essentially being charged double the amount. Specifically, I was charged on *******, ****,** and ******* on my *****@***.com account. Thank you for your time.
GetHuman-mbenaoun did not yet indicate what Chegg should do to make this right.
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