Dear Chegg. My dad made an account with the email *****@***.com* And it’s meant for all...

GetHuman-balqeesk's customer service issue with Chegg from March 2019

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GetHuman Phone call #1 (a mon ago)
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The issue in GetHuman-balqeesk's own words
Dear Chegg. My dad made an account with the email *****@***.com* And it’s meant for all of us to use ( there are * students using this account, and we use different devices). It keeps blocking us from using the account because of “unusual amounts of activity” which is frustrating! And it’s unbelievable because it chooses the time we need to use it the most. We need a solution to this problem please.
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Chegg

Customer service issue
Reported by GetHuman-balqeesk
Mar 26th, 2019 - a mon ago
I have an issue with Chegg too
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Seen by 14 customers so far
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Timeline
GetHuman-balqeesk started working on this issue
Mar 26th 5:54pm
GetHuman-balqeesk confirmed the issue is fixed. Hooray!
Mar 29th 8:41pm