Hi there, *I had paid for chegg on ***** for a $** charge and kept the subscription unt...

GetHuman-bugbytez's customer service issue with Chegg from February 2019

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The issue in GetHuman-bugbytez's own words
Hi there, *I had paid for chegg on ***** for a $** charge and kept the subscription until around ***** and did cancel this subscription when I graduated. However I recently had fraudulent charges on my bank account so we had to throughouly check my charges. One of my charges per month was for this site that I haven’t used since. I was charged for ** months that equals out a total of $***. I am looking for a refund for this unapproved charge. Please get me in contact with someone that can approve this a well as notate a formal complaint in regards to your cancelation efficiency.**Thank you,**Brianna Walraven****-***-****
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Chegg

Customer service issue
Reported by GetHuman-bugbytez
Feb 17th, 2019 - 8 mons ago
I have an issue with Chegg too
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Seen by 8 customers so far
Similar issue to 4903 others
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Timeline
GetHuman-bugbytez started working on this issue
Feb 17th 8:28pm