I returned * books that I rented, all in one package (I went to ups store,purchased a b...

GetHuman1974171's customer service issue with Chegg from January 2019

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I returned * books that I rented, all in one package (I went to ups store,purchased a box so that all of the books fit into one shipment, I still have my receipt with the date on it and everything)However, chegg got only * books (to my understanding) and charged my for extension of the rent, and additional charge for the full purchase price!!!*I have no idea what's going on.*I tried contacting costumer service multiple times, but I cannot get anyone to speak to and to resolve this issue. This is ridiculous!!!
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Chegg

Customer service issue
Reported by GetHuman1974171
Jan 16th, 2019 - 9 mons ago
I have an issue with Chegg too
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GetHuman1974171 started working on this issue
Jan 16th 4:37am
GetHuman1974171 confirmed the issue is fixed. Hooray!
Jan 17th 4:55am
GetHuman1974171 confirmed the issue is fixed. Hooray!
Jan 18th 6:20am