There is a particular book that I purchased before the first due date, which was the en...

GetHuman-angie_md's customer service issue with Chegg from January 2019

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The issue in GetHuman-angie_md's own words
There is a particular book that I purchased before the first due date, which was the end of December. I happened to get charged an extension fee, which I don't understand why if I purchased it. On "my orders" it didn't show that I purchased it, so I did it again. Once again, it is not showing up in my orders and this new deadline is Jan * and I do not want to get charged an extension fee again when I have purchased it twice and it doesn't show on there! Please help.
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Chegg

Customer service issue
Reported by GetHuman-angie_md
Jan 5th, 2019 - 4 mons ago
I have an issue with Chegg too
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GetHuman-angie_md started working on this issue
Jan 5th 2:39am