Hi,*I mailed in my book back on September **th and have been waiting for my refund ever...

GetHuman1722733's customer service issue with Chegg from December 2018

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The issue in GetHuman1722733's own words
Hi,*I mailed in my book back on September **th and have been waiting for my refund ever since but received an email yesterday that it wasn't ever mailed in and that it's due in ** days. I checked my UPS tracking number and it says it was received by Chegg on September **th. What should I do at this point? *Tracking number : *Z*****F********** *Book : Introduction to Management Science*ISBN : ************Thank you so much!
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Chegg

Customer service issue
Reported by GetHuman1722733
Dec 9th, 2018 - 6 mons ago
I have an issue with Chegg too
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Seen by 1 customer so far
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Timeline
GetHuman1722733 started working on this issue
Dec 9th, 2018 4:04pm