I requested the help at chegg, first one, Sayali S. (id: *******) had ** mins of live l...

GetHuman-seounghy's customer service issue with Chegg from November 2018

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The issue in GetHuman-seounghy's own words
I requested the help at chegg, first one, Sayali S. (id: *******) had ** mins of live lesson, but she wasn't able to do it. Next one, Aaron was fine, but all of sudden, Roopali S. (id: *******) answered to my question even though I wasn't even asking her for the answer. She wasn't able to help because she did not have enough information. She also got credit for one full hour. Also, I got scammed on Expert Q&As. I was literally asking for same questions for * times and scammers just copy pasted the same answers for whole time. I need refund on expert q&a and those ridiculous lessons
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Customer service issue
Reported by GetHuman-seounghy
Nov 28th, 2018 - 9 mons ago
I have an issue with Chegg too
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Seen by 2 customers so far
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GetHuman-seounghy started working on this issue
Nov 28th, 2018 4:12am