Hi chegg, I changed my card payment last month but I was still charged on the first car...

GetHuman1384705's customer service issue with Chegg from November 2018

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The issue in GetHuman1384705's own words
Hi chegg, I changed my card payment last month but I was still charged on the first card I put in. I'd like to be refunded on that card and only be charged on the card I put in a month ago. Thanks.
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Chegg

Customer service issue
Reported by GetHuman1384705
Nov 23rd, 2018 - a yr ago
I have an issue with Chegg too
Fixed
Seen by 4 customers so far
Similar issue to 3226 others
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Items needed
Order number
Billing address
Email address on the account
Timeline
GetHuman1384705 started working on this issue
Nov 23rd, 2018 5:57am
GetHuman1384705 indicated the issue is not fixed yet.
Nov 26th, 2018 6:45am