I tried cancelling my Chegg subscription before my next billing date, and I was offered...

GetHuman-ausprest's customer service issue with Chegg from November 2018

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The issue in GetHuman-ausprest's own words
I tried cancelling my Chegg subscription before my next billing date, and I was offered to keep my subscription for $* for the next billing period. I was instead charged $**. I am seeking a refund and to cancel my subscription if possible.
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Chegg

Customer service issue
Reported by GetHuman-ausprest
Nov 14th, 2018 - 7 mons ago
I have an issue with Chegg too
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Seen by 2 customers so far
Similar issue to 3144 others
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Timeline
GetHuman-ausprest started working on this issue
Nov 14th, 2018 4:48pm