*. I don't know why my subscribe fee is paid over and over again. I've known the subscr...

GetHuman-kimse's customer service issue with Chegg from November 2018

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The issue in GetHuman-kimse's own words
*. I don't know why my subscribe fee is paid over and over again. I've known the subscribing fee is about **$ per month. But **$ has been paid three times only in this November. I want a refund for additional two fee...***. My summer vacation started before my first subscription is over. i didn't use this account at all in August (maybe September). I want a refund for that case, too.**Second demand is not necessary but first one is so frustrating for me. I was so embarrassed when the fee is over charged.. so my reaction for that was to stop my subscription. I only want a refund for my additional charge :-D. so let me use my account in this month.
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Chegg

Customer service issue
Reported by GetHuman-kimse
Nov 12th, 2018 - 4 mons ago
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GetHuman-kimse started working on this issue
Nov 12th, 2018 9:46am