Hello,**I was wondering if there was a free way to get an extension on my textbook rent...

GetHuman-bhardac's customer service issue with Chegg from October 2018

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The issue in GetHuman-bhardac's own words
Hello,**I was wondering if there was a free way to get an extension on my textbook rentals. My finals do not end until December **th, but my textbooks have to be back by the **st. Chegg has been nothing but an inconvenience so far, and I should be compensated for all of the trouble that it has caused. I have already spoken with customer service multiple times about what has gone wrong and they really could not help. At least when someone orders textbooks from their school, they can return them after finals are over. Chegg prices were not that much cheaper anyway, I do not understand how Chegg claims to be a better option for textbooks when they really offer no help when something goes wrong and it is just as expensive. I would rather pay the extra money next time to know that I am actually getting what I need when I need it. Chegg has caused more problems than helped, and I should be able to at least ship my textbooks on the **st, the day after my finals are over FOR FREE, to ensure that I can actually prepare for my final.

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Chegg

Customer service issue
Reported by GetHuman-bhardac
Oct 21st, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2867 others
0 customers following this

Timeline

GetHuman-bhardac started working on this issue
Oct 21st, 2018 6:39pm

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