Hello,**I was wondering if there was a free way to get an extension on my textbook rent...
GetHuman-bhardac's customer service issue with Chegg from October 2018
2 views | 2867 similar | 0 following
Help with my Chegg issue
Next: our robot will wait on hold for GetHuman-bhardac to get a Chegg rep on the line!
Always use the GetHuman Phone to call Chegg. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-bhardac's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bhardac may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman-bhardac's own words
Hello,**I was wondering if there was a free way to get an extension on my textbook rentals. My finals do not end until December **th, but my textbooks have to be back by the **st. Chegg has been nothing but an inconvenience so far, and I should be compensated for all of the trouble that it has caused. I have already spoken with customer service multiple times about what has gone wrong and they really could not help. At least when someone orders textbooks from their school, they can return them after finals are over. Chegg prices were not that much cheaper anyway, I do not understand how Chegg claims to be a better option for textbooks when they really offer no help when something goes wrong and it is just as expensive. I would rather pay the extra money next time to know that I am actually getting what I need when I need it. Chegg has caused more problems than helped, and I should be able to at least ship my textbooks on the **st, the day after my finals are over FOR FREE, to ensure that I can actually prepare for my final.
GetHuman-bhardac did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman-bhardac fixed the problem
We are waiting for GetHuman-bhardac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Chegg customer problems.