Hello,**I have purchased the GRE Prep course with Kaplan and Chegg, but I needed more t...

GetHuman-kikuchik's customer service issue with Chegg from October 2018

1 view
 | 
2821 similar
 | 
0 following
Help with my Chegg issue
First: share to improve GetHuman-kikuchik's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-kikuchik to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-kikuchik may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman-kikuchik's own words
Hello,**I have purchased the GRE Prep course with Kaplan and Chegg, but I needed more time to study so I wanted to extend my purchase. I understand that I get a free extension of my program, so I had tried to extend my program but got an error message. I also can no longer find my program listed on your website or Kaplan's website at all. **I have spoken to Kaplan on the phone and through email, but they have referred me to speak with you as well. **How can I extend my order? My original order number is **MQAZMYJ.**Please let me know at your earliest convenience. **Regards,**Kiana
GetHuman-kikuchik did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman-kikuchik fixed the problem
We are waiting for GetHuman-kikuchik to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Chegg email you?
This email address isn't valid
Follow this issue
See how GetHuman-kikuchik fixes it.
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman-kikuchik
Oct 17th, 2018 - a mon ago
I have an issue with Chegg too
Not resolved
Seen by 1 customer so far
Similar issue to 2821 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kikuchik started working on this issue
Oct 17th 3:58pm