Hello,**I have purchased the GRE Prep course with Kaplan and Chegg, but I needed more t...

GetHuman-kikuchik's customer service issue with Chegg from October 2018

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The issue in GetHuman-kikuchik's own words
Hello,**I have purchased the GRE Prep course with Kaplan and Chegg, but I needed more time to study so I wanted to extend my purchase. I understand that I get a free extension of my program, so I had tried to extend my program but got an error message. I also can no longer find my program listed on your website or Kaplan's website at all. **I have spoken to Kaplan on the phone and through email, but they have referred me to speak with you as well. **How can I extend my order? My original order number is **MQAZMYJ.**Please let me know at your earliest convenience. **Regards,**Kiana
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Customer service issue
Reported by GetHuman-kikuchik
Oct 17th, 2018 - 3 mons ago
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GetHuman-kikuchik started working on this issue
Oct 17th, 2018 3:58pm