So I had ordered three individual books, all from the same edition, but ended up gettin...

GetHuman1344837's customer service issue with Chegg from October 2018

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The issue in GetHuman1344837's own words
So I had ordered three individual books, all from the same edition, but ended up getting more books than anticipated. I had originally ordered one book of Volume A of the Norton Anthology of English Literature Ninth Edition, one Volume B, and one Volume C (I assumed they were individual because of the pricing and there was nothing in the description that said otherwise). Once I received my textbooks, in total there was one Volume A, three Volume B's, and two Volume C's. I anticipated and want to return the extras to you but I was not sure if the return and refund process would be the same due to the mistake in shipping. Please respond as soon as possible and help me with this issue.
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Chegg

Customer service issue
Reported by GetHuman1344837
Oct 14th, 2018 - 2 mons ago
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GetHuman1344837 started working on this issue
Oct 14th 10:17pm