Hello*I was about to cancel my Chegg Study subscription before my next billing date whi...

GetHuman-rubenjon's customer service issue with Chegg from October 2018

4 views
 | 
2415 similar
 | 
0 following
Help with my Chegg issue
First: share to improve GetHuman-rubenjon's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-rubenjon to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-rubenjon may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman-rubenjon's own words
Hello*I was about to cancel my Chegg Study subscription before my next billing date which was on ****. When i was about the cancel it I received a pop up message on the site that said "Give us another shot. Keep your subscription to get your next month of Chegg Study for only $*.**". I chose 'Keep subscription' but yesterday on **** I was charged the usual $**.**. Why is that?
GetHuman-rubenjon did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman-rubenjon fixed the problem
We are waiting for GetHuman-rubenjon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rubenjon fixes it.
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman-rubenjon
Oct 1st, 2018 - 9 mons ago
I have an issue with Chegg too
Not resolved
Seen by 4 customers so far
Similar issue to 2415 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rubenjon started working on this issue
Oct 1st, 2018 6:21pm