I currently use facebook to log into my chegg account. I have an ebook on this account...

GetHuman-lexicg's customer service issue with Chegg from September 2018

2 views
 | 
2257 similar
 | 
0 following
Help with my Chegg issue
First: share to improve GetHuman-lexicg's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-lexicg to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-lexicg may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman-lexicg's own words
I currently use facebook to log into my chegg account. I have an ebook on this account currently. When i click "log in with facebook"...it does not allow me to do so. it tells me to change my password. However, when i do that...it signs me into the account i used to make a chegg account years ago..and my book is not there.
GetHuman-lexicg did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman-lexicg fixed the problem
We are waiting for GetHuman-lexicg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Chegg email you?
This email address isn't valid
Follow this issue
See how GetHuman-lexicg fixes it.
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman-lexicg
Sep 27th, 2018 - 3 mons ago
I have an issue with Chegg too
Not resolved
Seen by 2 customers so far
Similar issue to 2257 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lexicg started working on this issue
Sep 27th 11:34pm