I'm locked out of my account because Chegg won't let me log in until I change my passwo...
GetHuman-heltam's customer service issue with Chegg from September 2018
Help with my Chegg issue
First: share to improve GetHuman-heltam's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-heltam to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-heltam may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman-heltam's own words
I'm locked out of my account because Chegg won't let me log in until I change my password. My university changed emails earlier this year and I didn't switch emails on Chegg before purchasing my book. I cannot receive the password change email because that email has been deactivated. I've been on hold on the phone for ** minutes. I need to use this textbook for my class. My account is under *****@***.com but I need it changed to *****@***.com
GetHuman-heltam did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman-heltam fixed the problem
We are waiting for GetHuman-heltam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.