I'm locked out of my account because Chegg won't let me log in until I change my passwo...

GetHuman-heltam's customer service issue with Chegg from September 2018

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The issue in GetHuman-heltam's own words
I'm locked out of my account because Chegg won't let me log in until I change my password. My university changed emails earlier this year and I didn't switch emails on Chegg before purchasing my book. I cannot receive the password change email because that email has been deactivated. I've been on hold on the phone for ** minutes. I need to use this textbook for my class. My account is under *****@***.com but I need it changed to *****@***.com
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Chegg

Customer service issue
Reported by GetHuman-heltam
Sep 27th, 2018 - 3 mons ago
I have an issue with Chegg too
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Seen by 3 customers so far
Similar issue to 2254 others
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GetHuman-heltam started working on this issue
Sep 27th 10:35pm