I always log onto chegg using my facebook account. Now when I do it is prompting me to...

GetHuman-saidmoha's customer service issue with Chegg from September 2018

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The issue in GetHuman-saidmoha's own words
I always log onto chegg using my facebook account. Now when I do it is prompting me to change my password for "security reasons" and when I do that it's like it makes a completely new account for me and my subscription isn't there. My subscription is through my facebook account, not my chegg account.
GetHuman-saidmoha did not yet indicate what Chegg should do to make this right.
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Chegg

Customer service issue
Reported by GetHuman-saidmoha
Sep 27th, 2018 - 19d ago
I have an issue with Chegg too
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Seen by 1 customer so far
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GetHuman-saidmoha started working on this issue
Sep 27th 7:36pm