i bought chegg study and it will not let me ask questions. I have emailed multiple time...

GetHuman-jakejou's customer service issue with Chegg from September 2018

Help with my Chegg issue
The issue in GetHuman-jakejou's own words
i bought chegg study and it will not let me ask questions. I have emailed multiple times, reported that it has not be fixed multiple times and still have not heard from anyone. I would like my money refunded for my first month due to the fact that I could not use this major function as well as due to the horrible customer service.
No one is contacting me and Chegg has a roundable, backwards customer service system
I would like my money back
I have been a customer off and on for over a year
I have an issue with Chegg too
How GetHuman-jakejou fixed the problem
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Chegg

Customer service issue
Reported by GetHuman-jakejou
Sep 20th, 2018 - 6 mons ago
I have an issue with Chegg too
Fixed
Seen by 14 customers so far
Similar issue to 2002 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Timeline
GetHuman-jakejou started working on this issue
Sep 20th, 2018 5:01pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 26th, 2018 3:14pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 26th, 2018 3:14pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 27th, 2018 6:47pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 27th, 2018 6:47pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 27th, 2018 6:47pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 27th, 2018 6:47pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 27th, 2018 6:49pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 27th, 2018 6:49pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 27th, 2018 6:49pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 27th, 2018 6:49pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 27th, 2018 6:49pm
GetHuman-jakejou indicated the issue is not fixed yet.
Sep 27th, 2018 6:51pm