My package was supposed to arrive since the **st. However it hasn't arrived yet. I ord...

GetHuman-syarrato's customer service issue with Chegg from September 2018

Help with my Chegg issue
The issue in GetHuman-syarrato's own words
My package was supposed to arrive since the **st. However it hasn't arrived yet. I ordered an access code for a course at university and * day shipping was confirmed. This code is necessary for the assignment which is due tomorrow and tracking my package is futile. It is still in transit with information last updated on the **st at *am.**Will I be able to return the package unopened and expect a full refund when it arrives? I have no other option but to purchase the code elsewhere and I am extremely frustrated. I have tried calling Chegg and have been kept waiting for long periods.
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Chegg

Customer service issue
Reported by GetHuman-syarrato
Sep 4th, 2018 - 5 mons ago
I have an issue with Chegg too
Fixed
Seen by 9 customers so far
Similar issue to 1559 others
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Timeline
GetHuman-syarrato started working on this issue
Sep 4th, 2018 10:29pm
GetHuman-syarrato shared this issue with your circles on Google+
Sep 4th, 2018 10:39pm
GetHuman-syarrato indicated the issue is not fixed yet.
Sep 4th, 2018 11:35pm
GetHuman-syarrato indicated the issue is not fixed yet.
Sep 4th, 2018 11:38pm