I order * books last Tuesday and you clearly have to pay for the books when you order t...

GetHuman-gracegab's customer service issue with Chegg from August 2018

Help with my Chegg issue
The issue in GetHuman-gracegab's own words
I order * books last Tuesday and you clearly have to pay for the books when you order them so I did. Well a couple days later the money I used to pay for my books was put back into my checking account. Today I looked and the money was taken back out and now I am being charged overdraft fees out the butt, when the money should have stayed out to begin with. So I don’t know if y’all can refund me all or at least some of my money so I can pay my overdraft fees or what. This shouldn’t have happened and I’m a college student trying to stay afloat. Hopefully y’all will do what’s right. Thank you.
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Chegg

Customer service issue
Reported by GetHuman-gracegab
Aug 28th, 2018 - 4 mons ago
I have an issue with Chegg too
Fixed
Seen by 8 customers so far
Similar issue to 1356 others
0 customers following this
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Timeline
GetHuman-gracegab started working on this issue
Aug 28th 12:35pm
GetHuman-gracegab indicated the issue is not fixed yet.
Aug 28th 1:48pm
GetHuman-gracegab indicated the issue is not fixed yet.
Aug 28th 1:49pm
GetHuman-gracegab indicated the issue is not fixed yet.
Aug 29th 9:56pm