I returned my books via UPS Aug **th and they were due Aug **th. It appears that UPS m...

GetHuman1021621's customer service issue with Chegg from August 2018

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The issue in GetHuman1021621's own words
I returned my books via UPS Aug **th and they were due Aug **th. It appears that UPS mis-routed them and now I'm being charged an extension fee considering it is now Aug **st. The books would've been there on time if not mis-routed by UPS. Not sure why I'm being charged for their company mis-routing the books. Here's the tracking number to show the books being mis-routed: *ZY***************.**Thanks,*Don Cox
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Chegg

Customer service issue
Reported by GetHuman1021621
Aug 22nd, 2018 - 3 mons ago
I have an issue with Chegg too
Fixed
Seen by 5 customers so far
Similar issue to 1191 others
0 customers following this
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Timeline
GetHuman1021621 started working on this issue
Aug 22nd 2:35am
GetHuman1021621 indicated the issue is not fixed yet.
Aug 22nd 4:22am