My daughter recently informed me that she would be requesting a written lesson for some...

GetHuman831844's customer service issue with Chegg from June 2018

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The issue in GetHuman831844's own words
My daughter recently informed me that she would be requesting a written lesson for some help on Chegg. She told me it would cost approximately $**, probably not much more. I gave her permission to request a written lesson FOR THIS AMOUNT ONLY. I did not even receive one confirmation email. Thinking this was extremely strange, I checked my credit card bill. Turns out, she requested several and I was charged over $***. I am extremely upset, as I was not informed of this at all. I would like a refund, as this was not confirmed by me.
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Chegg

Customer service issue
Reported by GetHuman831844
Jun 29th, 2018 - 10 mons ago
I have an issue with Chegg too
Not resolved
Seen by 6 customers so far
Similar issue to 704 others
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Timeline
GetHuman831844 started working on this issue
Jun 29th, 2018 4:01am