My daughter recently informed me that she would be requesting a written lesson for some...
GetHuman831844's customer service issue with Chegg from June 2018
Help with my Chegg issue
First: share to improve GetHuman831844's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman831844 to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman831844 may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman831844's own words
My daughter recently informed me that she would be requesting a written lesson for some help on Chegg. She told me it would cost approximately $**, probably not much more. I gave her permission to request a written lesson FOR THIS AMOUNT ONLY. I did not even receive one confirmation email. Thinking this was extremely strange, I checked my credit card bill. Turns out, she requested several and I was charged over $***. I am extremely upset, as I was not informed of this at all. I would like a refund, as this was not confirmed by me.
GetHuman831844 did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman831844 fixed the problem
We are waiting for GetHuman831844 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.