Incorrect textbook solution

GetHuman-jaaj's customer service issue with Chegg from June 2018

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The issue in GetHuman-jaaj's own words
I was trying to view the solution for a question ... I purchased a subscription to view solutions for one specific textbook. The solution was incorrect. I immediately cancelled the subscription, but am requesting a refund because of the incorrect solutions I paid for.
The solution was incorrect
A refund to my Visa
I expected that I was paying for correct solutions
I have an issue with Chegg too
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Chegg

Fundamentals of Database Systems
Customer service issue
Reported by GetHuman-jaaj
Jun 25th, 2018 - 6 mons ago
I have an issue with Chegg too
Not resolved
Seen by 11 customers so far
Similar issue to 654 others
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Items needed
Order number
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Email address on the account
Timeline
GetHuman-jaaj started working on this issue
Jun 25th 2:55pm