I posted one question in Chegg Study and it posted it three separate times and charged...

GetHuman815669's customer service issue with Chegg from June 2018

3 views
 | 
645 similar
 | 
0 following
Help with my Chegg issue
Before contacting them, items GetHuman815669 may need:
Order number, Billing address, and Email address on the account
GetHuman815669's next move: have a Chegg rep call.
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman815669's own words:
I posted one question in Chegg Study and it posted it three separate times and charged me for * questions when it should have been one. I was able to edit one of the questions but I am not sure it worked.
I trust that Chegg will make this right and come up with a resolution that is fair.
Help with my Chegg issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Chegg email you?
This email address isn't valid
Follow this issue
See how GetHuman815669 fixes it.
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman815669
Jun 24th, 2018 - 2 mons ago
I have an issue with Chegg too
Not resolved
Seen by 3 customers so far
Similar issue to 645 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman815669 started working on this issue
Jun 24th 3:06pm