I have attempted to return rented books that I didn't use because was not able to take...

GetHuman852368's customer service issue with Chegg from July 2018

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The issue in GetHuman852368's own words
I have attempted to return rented books that I didn't use because was not able to take the classes. I'm an ** year old lady on a fixed income and your charges have created a hardship on me . My entire social security check has been consume. You charged me $***.** in fees. The books came back to me because I don't have a return label.*I didn't use the books at all... please consider giving me a refund. My daughter will be available for my assistance in the matter. Please email her. My name is Ella Washington , my old address is ***** Interlachen Drive **** Silver Spring MD *****.*My new address is ***** Bauer Drive * Rockville MD *****. *I am hoping for a refund. Can you please send the return labels * of them.*Thank you*Ella M Washington

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How Can I Sell My Text Book Back to Chegg?How Do I Return the Wrong Book Back to Chegg?How Do I Delete My Chegg Account?What Happens If I Return a Chegg Book Too Late?How Do I Change the Shipping Address on My Chegg Order?
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Chegg

Customer service issue
Reported by GetHuman852368
Jul 5th, 2018 - 4 years ago
I have an issue with Chegg too
Not resolved
Seen by 13 customers so far
Similar issue to 746 others
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Items needed
Order number
Billing address
Email address on the account

Timeline

GetHuman852368 started working on this issue
Jul 5th, 2018 7:20pm