I cancelled my subscription and my account overview showed me that it expired May **. T...

GetHuman-anhpham's customer service issue with Chegg from June 2018

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The issue in GetHuman-anhpham's own words
I cancelled my subscription and my account overview showed me that it expired May **. Then, I did not buy or order or use Chegg. Today, I checked my bank account and got charged **.**$ for book store. Its showed the merchant address from Santa Clara. I did not order any booj or anything on chegg. What's wrong with that? i need refund and cancel all of my banking account from your Chegg. You guys charged so terrible.
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Chegg

Customer service issue
Reported by GetHuman-anhpham
Jun 9th, 2018 - a yr ago
I have an issue with Chegg too
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Seen by 2 customers so far
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GetHuman-anhpham started working on this issue
Jun 9th, 2018 7:50am