After I sent my return books in I realized that I sent them with the wrong labels but t...

GetHuman759189's customer service issue with Chegg from June 2018

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The issue in GetHuman759189's own words
After I sent my return books in I realized that I sent them with the wrong labels but they were both sent into to chegg on time. I got charged a late fee. The books with the ISBN numbers ********** and *********X have the same title and got mixed up. I returned ********** right away after getting it because it was the wrong version and received a refund for that book. I no longer had that book and I just sent back the second book and it said it way to chegg. I sent the second book way before the due date
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Chegg

Customer service issue
Reported by GetHuman759189
Jun 7th, 2018 - a yr ago
I have an issue with Chegg too
Fixed
Seen by 23 customers so far
Similar issue to 402 others
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Timeline
GetHuman759189 started working on this issue
Jun 7th, 2018 11:36am
GetHuman759189 confirmed the issue is fixed. Hooray!
Jun 10th, 2018 1:48pm