After I sent my return books in I realized that I sent them with the wrong labels but t...
GetHuman759189's customer service issue with Chegg from June 2018
Help with my Chegg issue
Next: our robot will wait on hold for GetHuman759189 to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman759189's own words
After I sent my return books in I realized that I sent them with the wrong labels but they were both sent into to chegg on time. I got charged a late fee. The books with the ISBN numbers ********** and *********X have the same title and got mixed up. I returned ********** right away after getting it because it was the wrong version and received a refund for that book. I no longer had that book and I just sent back the second book and it said it way to chegg. I sent the second book way before the due date
GetHuman759189 did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman759189 fixed the problem
We are waiting for GetHuman759189 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.