Need refund on ebook that I bought today

GetHuman754227's customer service issue with Chegg from June 2018

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The issue and preferred resolution, in GetHuman754227's own words:
The problem I ran into: Need refund on ebook that I bought today
I trust that Chegg will make this right and come up with a resolution that is fair.
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Chegg

Customer service issue
Reported by GetHuman754227
Jun 5th, 2018 - 16d ago
I have an issue with Chegg too
Not resolved
Seen by 2 customers so far
Similar issue to 12 others
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Items needed
Order number
Billing address
Email address on the account
Timeline
GetHuman754227 started working on this issue
Jun 5th 10:37pm