Took money out of my account after I sent the book back, asking to be refunded.

GetHuman749498's customer service issue with Chegg from June 2018

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The issue and preferred resolution, in GetHuman749498's own words:
The problem I ran into: Took money out of my account after I sent the book back, asking to be refunded.
I trust that Chegg will make this right and come up with a resolution that is fair.
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Chegg

Customer service issue
Reported by GetHuman749498
Jun 4th, 2018 - 2 mons ago
I have an issue with Chegg too
Not resolved
Seen by 4 customers so far
Similar issue to 52 others
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Timeline
GetHuman749498 started working on this issue
Jun 4th 7:42pm