The status of my textbook return says it is overdue but I dropped off my textbook at th...

GetHuman-leighxox's customer service issue with Chegg from June 2018

1 view
 | 
35 similar
 | 
0 following
Help with my Chegg issue
First: share to improve GetHuman-leighxox's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-leighxox's next move: talk to Chegg when they open (we'll send a reminder).
Chegg's call center is closed now. We will text or email GetHuman-leighxox when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-leighxox can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman-leighxox's own words
The status of my textbook return says it is overdue but I dropped off my textbook at the nearest UPS drop box, which Chegg recommended to me when printing out my label. I dropped it off last week on Thursday, May **st.
GetHuman-leighxox did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman-leighxox fixed the problem
We are waiting for GetHuman-leighxox to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Chegg email you?
This email address isn't valid
Follow this issue
See how GetHuman-leighxox fixes it.
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman-leighxox
Jun 4th, 2018 - 5 mons ago
I have an issue with Chegg too
Not resolved
Seen by 1 customer so far
Similar issue to 35 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
Timeline
GetHuman-leighxox started working on this issue
Jun 4th 3:50pm