Logging the site askes me to pay again as i was charged * weeks ago - As i paid * weeks...

GetHuman622721's customer service issue with Chegg from April 2018

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Help with my Chegg issue
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Order number, Billing address, and Email address on the account
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The issue and preferred resolution, in GetHuman622721's own words:
Logging the site askes me to pay again as i was charged * weeks ago
As i paid * weeks ago, so why would i pay again now
Re-loging without new payment
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Chegg

Chegg
Customer service issue
Reported by GetHuman622721
Apr 23rd, 2018 - 3 mons ago
I have an issue with Chegg too
Not resolved
Seen by 7 customers so far
Similar issue to 812 others
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Timeline
GetHuman622721 started working on this issue
Apr 23rd 8:38pm