I need to talk to someone with checker as soon as possible this is getting crazy I'm st...

GetHuman-lubychad's customer service issue with Checkr from March 2019

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The issue in GetHuman-lubychad's own words
I need to talk to someone with checker as soon as possible this is getting crazy I'm stuck between this Loop between you guys and Uber and none of you have phone support So I'm texting back and forth or two three four maybe five different people and I'm getting different answers from each person. My name is Chad Luby and I have an application going with you guys for a background check but you don't seem to have all the information needed to complete it. Uber tells me you need a copy of my driver's license and my driver's record so I went to the link they sent me and I uploaded my driver's record but I wasn't able to upload my driver's license because you only accept one upload at a time so I'm not sure whether you still need my driver's license or if my driver's record is enough for you guys. I don't have five to seven business days to wait for you to get back to me and tell me oh we also need your driver's license that'll be another * to * business days. Can someone there please look over my account and figure out what else you need or if you have all the information that Uber is requiring because I am trying to quit my job and drive for Uber full-time but I've been waiting almost a month now for this process to be completed able to get my driver's record for some reason which I had a very easy time getting myself. I provided an email below it is chadluby @gmail.com but that email is so crowded with other emails that I lose it within a day or so it gets buried in the other thousands of emails that are on that email address so can you send it to *****@***.com I would appreciate an answer as soon as possible so I can move forward with this this is really getting crazy between you guys who are supposed to be professionals that can't even accept a phone call if there's an issue.

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Checkr

Customer service issue
Reported by GetHuman-lubychad
Mar 6th, 2019 - 2 years ago
Not resolved
Seen by 115 customers so far
Similar issue to 240 others
0 customers following this

Timeline

GetHuman-lubychad started working on this issue
Mar 6th, 2019 7:08pm